From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
March 26, 2025 - FOCUS Broadband will be performing emergency maintenance on Wednesday, 03/26/2025 from 12AM until 5AM. During this time customers in areas of Town Creek and Bolivia, including the Middle Creek, Stoney Creek, Snee Farms, Carol Lynn Estates, and Hunters Ridge subdivisions, will experience a loss of service(s). Technicians will work to restore services as soon as possible. We apologize for any inconvenience this may cause.
