From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
May 15, 2026 – FOCUS Broadband will be conducting maintenance between 4:00am and 6:00am on Friday morning, 5/15/2026. Customers in Atkinson, Burgaw, Currie, Rocky Point, Watha, and Willard, including those located on Neely Ln, N Warren Crsg, Union Chapel Rd, Wild Turkey Tr, Ernest Valeria Ln, Murray Town Rd, Piney Woods Rd, Messer Loop Rd, Genteel Ln, Old Savannah Rd South, among others may experience a brief interruption in services during this time. We apologize for any inconvenience this may cause.
