From time to time FOCUS Broadband must perform maintenance in order to repair, maintain or upgrade its network. We try to limit the impact this maintenance has on customers by scheduling the work during overnight maintenance windows between the hours of 1 AM and 5 AM. To report an outage unrelated to one of the maintenances mentioned below, please call 833-663-1241.
Learn more about scheduled maintenances and why they occur
Maintenance Alerts
April 2, 2026 – FOCUS Broadband will be conducting maintenance between 2:00am and 6:00am on Thursday morning, 4/2/2026. Customers in the Beulaville, Cerro Gordo, Chadbourn, Clarendon, Magnolia, Ocean Isle Beach, Rose Hill, Shallotte, Supply, Tabor City, Teachey, and Whiteville, including those located on Merritt Rd, Oakwest St, Fisher Dr, James B White Hwy N, Price Farm Ct, Suburban St, Wells Brothers Rd, Donald Mercer Rd, Owendon Dr, Main St, among others may experience a brief interruption in services during this time. We apologize for any inconvenience this may cause.
